Business systems
Microsoft Teams
Microsoft's collaboration and meeting product.
Where it fits in our work
We consider it only when the client's licence and meeting configuration support the intended workflow; a Microsoft 365 account does not imply every Teams capability.
How we choose and apply it
We map the existing records, owners and approvals before connecting a new workflow. Availability of a connector does not establish permission: credentials, licences, data access and exceptions are checked for the specific deployment.
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