Workflow automation
n8n
A workflow automation platform connecting services, APIs and business logic.
Where it fits in our work
We use it to orchestrate hand-offs, agent tasks and exception handling, with permissions and execution logs defined for the workflow.
How we choose and apply it
We define triggers, duplicate handling, failure recovery and the points that need a person. A workflow should have an owner, an execution record and a documented way to pause or recover it.
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