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Measurement and reporting

Google Analytics

Google's platform for analysing website and application activity.

Where it fits in our work

We use it to define events and examine customer journeys; consent, collection settings and data quality shape what can be concluded.

How we choose and apply it

Useful reporting starts with a shared metric definition and reliable collection. Access, consent, retention and refresh schedules must be configured for the actual business; a dashboard alone does not establish causation.

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