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Measurement and reporting

Google Tag Manager

A tag management system for deploying and governing measurement code.

Where it fits in our work

We use it to organise tracking implementations, test events and document what fires on each important customer action.

How we choose and apply it

Useful reporting starts with a shared metric definition and reliable collection. Access, consent, retention and refresh schedules must be configured for the actual business; a dashboard alone does not establish causation.

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